New RAV4 Purchase
Just purchased a new RAV4 Limited AWD from Hendrick Toyota Scion of Apex, what a great experience, I test drove all the contenders that are rated with the RAV4 included were Honda CRV, Suburu Outback, Ford Escape, Mazda CX5 , VW Tiguan,
At the end of 2 test drive with each vehicle the RAV4 was on top for all my needs -- PFV (Price Function Value)
The purchase started with Internet sales Rep. Amber Connor who was
prompt to reply and located the vehicle I wanted with a fair price .
When I got to the dealership we found a the vehicle we wanted on the lot
so I called amber from the parking lot and she directed me on the next steps
As we entered the show room we were greeted by our sales rep, Robert Kenny, Robert is not only knowledgeable of the vehicles , he is pleasant to work with and has a sense of humor which really makes the experience fun.
I would definitely recommend Robert to anyone making a purchasing .
Tony Webb was our Finance person who was great to work with and provided
clear explanations of offering and details of each item we signed.
Part of what made this a great experience is that I was not pressured or rushed to make a decision.
Now the journey begins and I will definitely purchase from Hendrick
I trust that this purchase experience will be followed by many years of great customer service .
Dec 17 2014
What a great group of people!!!
The folks of Hendrick Toyota made this my best buying experience. Brian Pridgen, Kenny Beavers, financing, and service department were very friendly, courteous, and professional. They answered all my questions completely, and never once made me feel pressured. I will defiantly be going back to them in the future.
Dec 17 2014