I have had the best experiences dealing with the staff members from Hendrick Toyota of Apex. I've purchased four vehicles from them starting in Jan of 2016. Each experience was greater than the time before as they are loyal to return customers and go all out to show their gratitude for the business! Thx to every one that did their part during every step of the transactions during my car purchases! See yah in a few months for another vehicle :) for my wife

I went in a couple of days in advance to schedule my service. Amber B. helped me with which services I needed. I got an appointment exactly when I wanted. On the day of the appointment I was in and out in just over an hour for my 30,000 mi. service. The full cost was covered by my service contract. I couldn't be more satisfied.

I am a 2 time returning customer within 6 months. I absolutely have no complaints. They beat the price every time if any other dealer. They listen to what you want and they aren't pushy. Best dealer around in my opinion!

I called your service department Saturday morning after spending Friday night tossing and turning, wondering how I was going to get my car fixed before I had to leave town on Monday morning. AAA had informed us earlier in the evening that our Pontiac Vibe's starter was probably broken. The problem was compounded by my decision to NEVER use Thompson Buick, our usual provider, ever again b/c of their declining commitment to service. I cannot tell you how relieved I felt to speak to Burke McGuone and hear him say, "Yes, we can definitely take care of that." Someone might not think such a simple statement could be so powerful, but when things all seem to be going wrong at the same time, those are exactly the words you want to hear. AAA towed our Vibe to your dealership, and Burke was as confident in your mechanics in person as he was over the phone. The bottom line was our car was repaired and a recommendation for future preventative service was made. Cars sometimes break - there's no getting around that. It's usually awful, but what always makes it worse is wondering if your mechanic has the skill and knowledge to diagnose and repair the problem, then charge a fair price for the fix. I see I don't have to worry about that at Hendrick. I am very appreciative of Burke's positive attitude and his follow through. My husband and I both felt reassured by his obvious competence, and as a bonus, by his actual niceness. He has earned your dealership a new customer.