" I called your service department Saturday morning after spending Friday night tossing and turning, wondering how I was going to get my car fixed before I had to leave town on Monday morning. AAA had informed us earlier in the evening that our Pontiac Vibe's starter was probably broken. The problem was compounded by my decision to NEVER use Thompson Buick, our usual provider, ever again b/c of their declining commitment to service. I cannot tell you how relieved I felt to speak to Burke McGuone and hear him say, ... "

" I recently brought my Toyota Highlander in for warranty service. When I picked it up, Caitlin Lourie was more than helpful! She sat with me to explain all of the features of my new (to me) car even though I had bought my car from another dealer in Tennessee. I never felt rushed, only appreciated. She followed up with me through email to check on my car several times. Caitlin was amazingly knowledgable about Toyotas and answered all of my questions. Caitlin is truly a rockstar! "

" I have to admit I was suprised in the level of service I received. Tuana was first to get me in the door by following up phone calls from my service experience for my current car at the time, but it was the level of service that Thomas Woods gave. Je first found what I was looking for and understood that a budget was my biggest concern. He took extra time to consider what I could afford and got me an excellent deal for an awesome car. I was skeptical because I really loved my Yaris, and he kept at it until I ... "

" After visiting many toyota dealerships in the last couple of months I have to say the staff at Rick Hedricks Toyota and Apex were the best they made sure I got what I wanted at a price I wanted Chris Moore was a great help to me in purchasing my new camry I look forward to doing business with this dealership in the future they even gave me more for my trade to make it work you guys rock. The drive from Goldsboro to Apex was well worth it. "