" I recently brought my Toyota Highlander in for warranty service. When I picked it up, Caitlin Lourie was more than helpful! She sat with me to explain all of the features of my new (to me) car even though I had bought my car from another dealer in Tennessee. I never felt rushed, only appreciated. She followed up with me through email to check on my car several times. Caitlin was amazingly knowledgable about Toyotas and answered all of my questions. Caitlin is truly a rockstar! "

" I went in a couple of days in advance to schedule my service. Amber B. helped me with which services I needed. I got an appointment exactly when I wanted. On the day of the appointment I was in and out in just over an hour for my 30,000 mi. service. The full cost was covered by my service contract. I couldn't be more satisfied. "

" On Sat. Oct 29th, I had an appointment to get my Highlander serviced & tires rotated, balanced and aligned. I was fortunate enough to get Brandon as my service rep. He immediately filled out the forms needed for the services needed. I explained a friend was picking me up and we were heading to dinner and a movie. He said, not a problem, he would call me when they finished with my vehicle and let me know the total bill and I could pay via phone. I want to thank Hendrick Toyota Scion of Apex for being the best an... "

" I have to admit I was suprised in the level of service I received. Tuana was first to get me in the door by following up phone calls from my service experience for my current car at the time, but it was the level of service that Thomas Woods gave. Je first found what I was looking for and understood that a budget was my biggest concern. He took extra time to consider what I could afford and got me an excellent deal for an awesome car. I was skeptical because I really loved my Yaris, and he kept at it until I ... "