" I called your service department Saturday morning after spending Friday night tossing and turning, wondering how I was going to get my car fixed before I had to leave town on Monday morning. AAA had informed us earlier in the evening that our Pontiac Vibe's starter was probably broken. The problem was compounded by my decision to NEVER use Thompson Buick, our usual provider, ever again b/c of their declining commitment to service. I cannot tell you how relieved I felt to speak to Burke McGuone and hear him say, "Yes, we can definitely take care of that." Someone might not think such a simple statement could be so powerful, but when things all seem to be going wrong at the same time, those are exactly the words you want to hear. AAA towed our Vibe to your dealership, and Burke was as confident in your mechanics in person as he was over the phone. The bottom line was our car was repaired and a recommendation for future preventative service was made. Cars sometimes break - there's no getting around that. It's usually awful, but what always makes it worse is wondering if your mechanic has the skill and knowledge to diagnose and repair the problem, then charge a fair price for the fix. I see I don't have to worry about that at Hendrick. I am very appreciative of Burke's positive attitude and his follow through. My husband and I both felt reassured by his obvious competence, and as a bonus, by his actual niceness. He has earned your dealership a new customer. "
- Kathryn Estrada
     
" I took my car in for an AC leak inspection, oil change and tire rotation. The Hendrix Service Department is a well-oiled machine. Not only are all the staff friendly and courteous, they go out of their well to understand what service your car needs and then give you a good rundown on the price. Even though Service was busy, I quickly received a ride home, and before closing time received a call that my car was ready. Hendrick understands Toyotas and offers the highest quality repairs and guarantees all the department's service. I highly recommend them. "
- Tom Farmer
     
" I have to admit I was suprised in the level of service I received. Tuana was first to get me in the door by following up phone calls from my service experience for my current car at the time, but it was the level of service that Thomas Woods gave. Je first found what I was looking for and understood that a budget was my biggest concern. He took extra time to consider what I could afford and got me an excellent deal for an awesome car. I was skeptical because I really loved my Yaris, and he kept at it until I found another car that i extremely love that fit in my budget. I highly recommend going and checking the Hendrick Toyota in Apex and talk with Thomas Woods. "
- Lamara Johnson
     
" I had been working with multiple dealerships to purchase a Toyota Highlander. Justin Winter at Hendrick Toyota of Apex stood out to me as he was very patient and accommodating to my car buying needs. My purchase decision took place over a few days and he was very responsive in communication and his customer service skills were great. I would highly recommend working with him. "
- Elizabeth Howerton
©  2018  1210 Laura Village Drive, Apex, NC 27523   
Sales: (855) 701-7409  
Service: (855) 699-2195