" I recently brought my Toyota Highlander in for warranty service. When I picked it up, Caitlin Lourie was more than helpful! She sat with me to explain all of the features of my new (to me) car even though I had bought my car from another dealer in Tennessee. I never felt rushed, only appreciated. She followed up with me through email to check on my car several times. Caitlin was amazingly knowledgable about Toyotas and answered all of my questions. Caitlin is truly a rockstar! "
- Bambie Lockhart
     
" I've had my Toyota for 3 years now, and have had a pleasant service experience every 5000 miles. I scheduled in advance; was greeted in a reasonable amount of time when I arrived by my service adviser, Amber; had a short wait while my car was serviced; and was on my way quicker than anticipated. I have yet to be disappointed in any way with this dealership and their service. "
- Elizabeth M.
     
" I am a 2 time returning customer within 6 months. I absolutely have no complaints. They beat the price every time if any other dealer. They listen to what you want and they aren't pushy. Best dealer around in my opinion! "
- Eric
     
" I came in recently after having gone to another Toyota dealership where I was told I had a busted axle. At the other dealership I was quoted over $600 for the repair. I assumed if it was covered under warranty they would have alerted me. They didn't have the part so I left and called Hendrick. When I came in, I was fortunate enough to be received by the Service Director, Brian Flick. I explained the repair needed, and he immediately confirmed based on mileage and model that the repair was covered by the Toyota 60 months/60,000 miles Powertrain Warranty. They provided a loaner vehicle and within a couple days the repair was completed. Thank you Brian! "
- Adam
©  2018  1210 Laura Village Drive, Apex, NC 27523   
Sales: (855) 701-7409  
Service: (855) 699-2195